R: I can’t do that. B: Then I’d like to talk to your supervisor. R: He will tell you the same thing that I did. B: Then I’d like to talk to his supervisor. R: He doesn’t have one. B: Does he own the company? R: (chuckles) No, he doesn’t own the company. B: Then he has a boss and I’d like to talk to him. R: You can call the corporate office… B: What’s the number?

Update:i Turns out he does have a boss, I did talk to him, and they not only can, but did do that.

Me 1, Corp 0.